Selvaraaju Murugesan's Articles
Docs-as-Evals: Why Technical Writers Are Now Writing the Ans...
Jun 17, 2026 • Selvaraaju Murugesan
Gartner projects that by 2029, agentic AI will resolve 80% of common customer service issues without...
The End of the Screenshot Era in Documentation
Jun 10, 2026 • Selvaraaju Murugesan
It is common nowadays for traffic from AI agents to the docs site to exceed human-generated traffic....
How to Identify and Fix Documentation Gaps Using AI and MCP
Jun 4, 2026 • Selvaraaju Murugesan
Given the proliferation of AI coding tools, every software product release adds new features, and th...
Documentation Drift: What It Is, Why It Happens, and How to Fix
May 26, 2026 • Selvaraaju Murugesan
Documentation drift occurs when there is a mismatch between what your documentation article says and...
MCP Servers vs. Skills: Why Technical Documentation Needs Both
May 20, 2026 • Selvaraaju Murugesan
Customers are using general-purpose AI assistants such as Claude, Gemini, ChatGPT, and so on to unde...
How AI Agents Are Changing Documentation Analytics
May 13, 2026 • Selvaraaju Murugesan
Most documentation sites' traffic came from a human audience via a web browser. In this GenAI world,...
5 Ways to Give Your AI Coding Agent Access to Documentation
May 6, 2026 • Selvaraaju Murugesan
AI coding agents are popular among developers. Many of them are vibe coding and orchestrating multip...
MCP Server Analytics: A Complete Guide for Technical Writing...
Apr 27, 2026 • Selvaraaju Murugesan
The MCP server changed the way we provide content to AI assistants such as Claude, ChatGPT, Copilot,...
How Cloudflare Serves Markdown to AI Agents Explained
Apr 22, 2026 • Selvaraaju Murugesan
Cloudflare envisages that AI agents’ traffic will surpass human traffic to the documentation site....
How Technical Writers Can Build a skills.md for AI Assistants
Apr 15, 2026 • Selvaraaju Murugesan
Skills are reusable resources that can be provided to AI assistants such as Claude, ChatGPT and so o...