Oct 1, 2025 • Selvaraaju Murugesan
Chatbots powered by GenAI technologies are increasingly prominent in many documentation platforms. C...
Aug 8, 2025 • Selvaraaju Murugesan
Anthropic developed the Model Context Protocol (MCP) to enable AI agents to interact with one anothe...
Jul 18, 2025 • Selvaraaju Murugesan
Text embeddings are models that convert texts into floating-point numbers. Text embeddings play a pi...
Jun 16, 2025 • Selvaraaju Murugesan
Even since the software shipped, it has always been accompanied by documentation to help the custome...
Jun 13, 2025 • Selvaraaju Murugesan
In 2023, we launched the Eddy AI chatbot during our 2.0 launch. The Eddy AI chatbot uses the Retriev...
May 19, 2025 • Selvaraaju Murugesan
The rise of Large Language Model-powered search engines is getting popular. Millions of users use to...
Feb 21, 2025 • Selvaraaju Murugesan
The European Union Artificial Intelligence Act is a risk-based regulation introduced by the European...
Jan 22, 2025 • Selvaraaju Murugesan
As organizations are harnessing the power of GenAI, we introduced Eddy, our AI assistant in October ...
Nov 4, 2024 • Selvaraaju Murugesan
Introduction Writing is a basic skill that technical writers have strong expertise in. Technical wr...
Oct 25, 2024 • Selvaraaju Murugesan
In many organizations, technical writers work closely either with the customer support team or produ...